GENERAL TERMS & CONDITIONS

  • All prices quoted are valid on the date quoted. Pricing and availability are subject to change without notice and are not guaranteed until the non-refundable deposit has been made.
  • Tour participants are responsible for correct spelling of their names in the booking form. Name, surname
  • Tour participants are responsible for inserting the correct tour date with correct format as DAY/MONTH/YEAR.
  • After the deposit is paid, and passports are received, the reservation department starts the reservation process. The clients are responsible for following the process, build communication with tour consultant.
  • In case of cancellation, delay or exchanging of flights by the airline company, Morocco Tour Packagesdoes not have responsibility. However we will assist tour participants to catch the tours as soon as possible. Extra charges may be applied.
  • The itineraries do not connect domestic flights to international flights. It is recommended to make the arrangements to have at least 24 hours between the domestic and international flight. If domestic flights have any delays, it will be at clients’ own risk.
  • The guests who do not want to land that late are kindly requested to choose another itinerary.
  • Triple rooms are arranged with an additional bed, hotels might not have original triple room. The clients who are not willing to use additional beds are recommended to have 1 double 1 single room by accepting the additional fees which will occur for arrangements of 2 separate rooms.
  • If  the room type is not specified, the hotel rooms will be arranged as standard rooms. Guests who are willing to upgrade their rooms, can inform the reservation department beforehand. Depending on availability, reservation department may upgrade the rooms with additional charges.
  • All guests are expected to be ready in the main lobby of the accommodation at least 5 minutes prior the confirmed pick up time.
  • If you are unable to locate your agent/local guide/driver to assist you for the program, it is your responsibility to call the number shown on your voucher information sheet or contact to your travel consultant before making other arrangements.
  • If your hotel is located on the Asian side of Istanbul or your flight is from/to Sabiha Gokcen Airport then an additional supplement may occur. You will be advised prior to the service taking place in this case.
  • Private tours do not include entrance fees to be able to give flexibility to our guests. Your local guide will assist you for entrances.
  • Private tours do not include lunch to give flexibility to the guests.
  • Private tours lasts maximum 6-7 hours starting from departure time from hotel and dropping back to hotel.
  • The group tour days include lunch in local restaurant. Drinks during lunch are not included. Free days in the itinerary do not include lunch. If there is a copy-paste mistake on your itinerary, the agency do not hold responsibility. The breakfasts are provided by the hotels. Agency do not provide breakfast separately. If your flight is very early in the morning, you might not catch the hotel breakfast.
  • Morocco Tour Packagescooperates with the best hotels with in the mentioned prices.
  • The hotels mentioned on our lists may change due to the availability.
  • Hotel bookings are done randomly. Clients may send their preferences from hotel options in the same class, however preferred hotel booking is not guaranteed. Reservation department will book it, if they have enough number of pre-booked rooms on that specific date. If not available, they will go with other options on the list.
  • The hotels will be changed to a different one in the same category with the same quality of service and comfort in case of none availability in the hotels mentioned on our lists.
  • Triple rooms can be arranged with one double and one single bed, 3 separate beds might not be available.
  • You can upgrade your hotel to another category (Price change applicable)
  • The price will be re-arranged if you have any specific hotel booking in any region where the tour goes. Please let us know about that in advance.
  • We can not accept any responsibility for the conditions or problems may occur in the hotels arranged directly by our clients.
  • We do recommend to get all the hotel services through Morocco Tour Packages.
  • Guests are expected to obey check-in/check-out times of the hotel during their stay.
  • Hotel check-ins are around 14:00. If you are reaching to the hotel before check-in time and you want to do an early check-in, please remind it to your tour consultant. They will be doing required arrangements with extra cost for early check-in.
  • Last days of the tours do not include hotel stay. If you like us to include it, please ask it to your tour consultant.
  • Inappropriate behavior as offending, threatening tour consultants, tour guides, drivers, agents or any kind of staff related to agency will result in being asked to leave the tour immediately. The agency will cancel the tour and no refund will be issued for tours ended early due to tour participant behavior.
  • If your pick up/drop off details change, you are kindly requested to amend your booking and inform your tour consultant as soon as possible.
  • As Blue cruise departs only 3 days a week, Morocco Tour Packagesreservation department can shift or add free days by informing the clients for the itineraries include Blue Cruise. Depending on availability Blue Cruise can start from Fethiye or Demre.
  • Blue cruise cabins are arranged as shared cabin for solo travelers. If solo traveler likes to be in single cabin, it is kindly requested to inform the tour consultant. Single cabin arrangements result extra charges.

 


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